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For Whatcom County service businesses

Stop losing jobs to missed calls and slow follow-up.

I'm Joshua Hale, a Bellingham local. I set up simple tools that answer your leads, ask for reviews, and get your work seen, so you can stay on the job and stop doing paperwork at night.

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I'll look at your website, reviews, and how fast you answer new leads, then show you the three biggest fixes. Free, no pitch deck.

Joshua Hale working at his desk in Bellingham

Sound familiar?

  • Calls go to voicemail while you're on a job, and those people call the next guy
  • Happy customers never leave a review because nobody asks
  • Quotes and follow-ups happen at 9 p.m., if they happen at all
  • You have good work to show but nothing goes out on social
  • Your website was built years ago and you avoid sending people to it
  • Everything about how the business runs lives in your head

If you checked two or more, there's work worth fixing.

Business automation and video services in Bellingham

Three fixes. A clear price before we start.

Follow-up and reviews

Never Miss a Lead

One-time setup · Fixed quote after your review

Give calls, texts, and web inquiries a fast, friendly reply, even when you're on a roof. Ask happy customers for a review at the right moment.

  • Missed-call text-back and lead replies
  • Automatic review requests
  • One simple place to see new leads
  • Messages and timing you approve
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Show your work

Video Every Week

Monthly service · Fixed quote after your review

You drop raw phone videos into a shared folder. A finished, branded 30-second video comes back every week, ready to post.

  • One finished video a week from your own footage
  • Your colors, your logo, a clear call to action
  • Want to do it yourself? Ask about Video Editor in a Box: the setup installed on your computer, plus training.
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Know who you're reaching

Business Foundation

$3,500

A complete plan for who your customers are, what to say to them, and how to stand out from competitors. Researched, written, and walked through with you.

  • A 20-minute interview with you, plus real customer and competitor research
  • A short, readable summary and a video walkthrough
  • The full playbook your website, ads, emails, and any helper you hire can work from
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Four steps, no surprises

  1. Free review

    I look at your website, reviews, and how fast you answer leads, and show you the three biggest fixes.

  2. Pick a package

    Fixed price, fixed finish date, agreed before anything starts.

  3. I set it up

    Using the tools you already have wherever possible. You approve anything that talks to customers or touches money.

  4. Check the work

    We try it on real work and make sure you know how to use it. Any follow-up support is agreed in the scope.

Want your team doing this themselves?

Hands-on training built around your real work. Your staff learns to write replies, quotes, and posts faster, and to check the results before anything goes out.

Training is quoted after your free review.

Your customers' information stays under your control

I pick tools for what they cost and how they handle your data. Nothing sends money, messages customers, or changes accounts without your approval. You keep the setup and documentation.

Yes, I use AI to do this faster. You don't need to know anything about it.

A local, not a call center

I live and work in Bellingham. I ran a marketing agency for more than four years and have spent over 12 years in marketing. I'm part of Innovate Bellingham's AI Tools for Entrepreneurs meetup.

I believe in local, family-owned businesses, and I'd rather help them win than watch them lose to the big chains.

“In one session, we make more progress than I've seen from most consultants in weeks.”
Raquel Lines · Corporate Wellness Coach

Before we talk

Do I need to be good with computers?

No. We start with the tools you use today. I walk you through the setup and show you how to use and check it.

Will this replace my staff?

The goal is to take repetitive admin off their plate so they can do the work customers pay for. Your team keeps the judgment and customer relationships.

Do I have to buy new software?

Usually not. I start with what you already use and tell you the monthly cost of anything new before you agree.

Can you do something custom?

Yes. We start by seeing whether one of these packages fits. Custom work is quoted separately.

What kinds of businesses do you work with?

Owner-run service businesses in Whatcom County. The free review helps us decide whether what you need is a fit.

Find out where you're losing jobs. Free.

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Based in Bellingham, WA. Serving Whatcom County.